24/7 Technical Support
24/7 Help Desk
Our service help desk is available worldwide 24 hours a day, 365 days a year, to rapidly respond to your service claims and assign them to the right department for sufficient support. Your service cases are properly recorded and traced in our Service Platform.
Remote Technical Support
Whenever and wherever your system has an urgent incident, our technical support engineers and experts are here to provide remote diagnoses and reliable resolution over a secure VPN connection to minimize system interruption.
System Maintenance & Upgrade
We provide regular system maintenance and upgrade, including error corrections, modifications and other changes or improvements to your system, reducing system risks and enhancing operating performance.